-
Container Issue
-
Dumpster Management
-
Billing
-
Getting Started
-
Services
-
Recycling
What do I do if the dumpster gets damaged during my rental period?
Safety comes first. If the dumpster damage poses any immediate safety hazards, please ensure that the area is secured, and people are kept away from the affected zone.
As soon as you notice any damage or issues with the dumpster, contact our dedicated customer support team. You can reach us at 305 455 885 51 or via the email address listed on our website.
To assist with the resolution process, it’s important to document the damage. Take clear photos or videos of the damaged areas from various angles, highlighting the extent of the damage.
When you contact us, be prepared to provide details about the nature and cause of the damage. Include any relevant information about when the damage occurred and the circumstances surrounding it. Our customer support team will work closely with you to assess the damage and determine the appropriate course of action. We may send a representative to inspect the dumpster if necessary. Depending on the extent of the damage, we will proceed with either repairs or the replacement of the dumpster. We’ll keep you informed throughout the process.